The natural gas-related businesses include Spire Marketing, Spire STL Pipeline and Spire Storage. “That’s where we start the conversation.As the fifth largest publicly-traded natural gas company in the country, Spire helps 1.7 million families and business owners fuel their daily lives through gas utilities serving Alabama, Mississippi and Missouri. “What we look at is how much we are going to grow the earnings that we contribute back to those who provide capital to us,” she said. “That’s the more important thing.”Īs to whether Spire’s current pace of acquisition is going to continue, Sitherwood said she approaches that question from a shareholder’s perspective. “It’s ultimately about being the gas company and how you show up with your service level versus any label that you put on it,” she said. “From an employee’s perspective, everyone will be on a team with the same mission, the same name and doing the same sets of operations all while wearing the same jersey,” Sitherwood said.īut she was also quick to warn against placing too much emphasis on the new name. The shared brand will signify the company’s cohesive culture and dedication to customer service. In the coming year, customers and employees will notice a significant change as the company begins to roll out its Spire name and branding to all its regional gas companies. “We’re proud of the service we provide to our customers and the talent and resources we have.” “It hasn’t been growth for growth’s sake,” Sitherwood said.

The company tracks things such as responsiveness to calls and gas leaks as well as safety and liability metrics. “It takes all of us to get the work done.”īut even with all these changes, Sitherwood said, Spire has been able to improve nearly every customer service metric.

There was also the matter of standardizing processes as companies came together – a delicate balance of respecting what works while being open to change. The old platform wasn’t able to scale as the company grew. Today, the company serves 1.7 million premises.Īlong the way, Spire has faced plenty of hurdles as it has worked to integrate its acquired businesses into one combined, stronger company.įor starters, Spire had to replace more than 80 percent of its information technology platform. The massive acquisitions helped the company’s enterprise value grow from $900 million to approximately $6 billion. That outlook has helped the company integrate its Laclede Gas utility business with the employees and customers of the four companies it has acquired since 2013: Missouri Gas Energy, Alabama Gas Corp., Mobile Gas and Willmut Gas. I think it comes down to talent, roles, responsibilities and how we connect and get the job done.” “That word implies that somebody is more important than somebody else. “I do not believe in the word ‘headquarters,’” said CEO Suzanne Sitherwood. Louis-based company has grown, one thing has been intentionally minimized: the concept of corporate elitism.

In recent years, Spire Energy has gone from being one of the smallest natural gas companies to one of the largest.

Spire gas company